Returns & Exchanges
At Zawina Morocco, we want you to be completely satisfied with your natural beauty journey. If you are not entirely happy with your purchase, we offer a 30-day return policy for unopened and unused products in their original packaging.
Initiate Your Request
Contact our customer care team within 30 days of receiving your order, providing your order number and the reason for the return.
Package Your Items
Ensure the products are unused, unopened, and in their original Moroccan-inspired packaging to qualify for a full refund.
Ship Back to Us
Affix the provided return label to your parcel and drop it off at any authorized shipping location; please keep your tracking receipt for reference.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing